Effective leadership is defined not by position or title but by behavior that excites, inspires, and unites others to contribute their best to a common enterprise.

This course will prepare participants for effective verbal, non-verbal, and written communication. Participants will also gain tools to increase self-awareness, confidence, presence, empathy, and focus. They will also learn skills to manage difficult conversations, to resolve conflict, to listen effectively, to engage people to action, and to execute tasks with maximum efficiency.

Key Outcomes

• Master fear; build courage
• Maintain focus; control your own emotions
• Develop a commanding presence
• Listen to understand; speak to be understood
• Create a compelling vision
• Encourage and engage people to action
• Ensure continuous improvement
• Manage difficult conversations; resolve conflict
• Deliver compelling presentations

Effective communication is essential to any relationship be it personal or professional. The ability to communicate effectively is not a talent or a gift but a learned and practiced skill.

This highly interactive workshop will provide a method to develop that skill with role-play and practical application of all the methodology provided. Precise, effective, and proven tools will be demonstrated and practiced to ensure immediate and lasting benefit to participants.

Within this course, participants will be reminded that effective communication is always inclusive and respectful of individual differences. Moreover, they will learn a communication style and practice which transcends borders of ethnicity, national origin, gender, age, and professional or social status.

Key Outcomes

•  Leadership
• Customer service
• Team engagement
• Creative dialogue
• Marketing and sales
• Facilitation of meetings
• Delivering effective presentations

• Concepts of effective communication
• Presence and focus
• Increase self-awareness and self-governance
• Interest-based communication – the key to engagement
• Effective listening – matching and mirroring

• Engaging speaking skills – capture the power of your voice
• Conflict resolution
• Manage difficult conversations
• Master fear of public speaking
• Create and deliver a compelling presentation

“Peter was supportive and demanding. He Provided me with specific, concrete feedback on my presentation - both content and delivery, and helped me to gain confidence in
my speaking skills”

Lori Wanamaker - Deputy Minister - Ministry of Justice, Government of British Columbia

“Peter was able to capture my key goals, ideas, and concepts, and transform them into powerful and effective messages. He is passionate, engaged, enthusiastic, erudite, and highly insightful...a consummate teacher.”

Dr. Nigel Livingstone Founder and Director of Canassist - University of Victoria (For His Presentation to the Senate of Canada)

“Peter is a true delight to work with, his command of language and passion for clear communications challenges even experienced speakers to improve their ability to express themselves and captivate an audience.”

Silken Laumannn - Olympic and Pan American Games Medalist, Inspirational Speaker, Consultant, and Author

“Peter’s Genius Is His Ability To Show Others How To Transform Their Ideas Into Clear, Powerful And Engaging Messages That Command Attention And Move People To Action.”

Wendy Johnson, President and CEO, Worldwide Association of Business Coaches (WABC)

Effective public speaking is not a talent or a gift but a learned and practiced skill. That skill to deliver effective presentations is essential to your leadership. The ability to craft a clear and compelling message,  to deliver that message with authority and conviction, to capture the belief of your audience, and to engage people to action is critical to your success.

Key Outcomes

• Master fear

• Craft a convincing message

• Capture the full power of your voice

• Engage the passion of your audience

• Inspire people to action

Culture is the heart and soul of any team. Culture is what defines a team’s values, beliefs, principles, standards, and reason for being. In working with your team, Peter McCoppin will meet with your leaders to determine key objectives. To gain critical knowledge of underlying issues, he will then send out a confidential questionnaire to all participants. On the basis of the questionnaire results, he will facilitate a process by which team members on a level playing field will define their culture in a written, living charter. In a highly interactive session, team members will specify values, behaviours, and actions to which they agree to hold themselves and each other accountable. The result will be a team unified at its core – a community pulling together. This proven process has helped over 80 teams to connect with their ‘burning why’ – their passion and purpose. 

Key Outcomes

• Improvement on all performance measures

• Diminished attrition

• Improved scores in 360 reviews

• Marked increase in: innovation, engagement, autonomy, and cooperation

• Strengthening of your brand and reputation as a team